Metal Art

Terms and Conditions for Metal Art

Effective Date: 28/11/2024

Welcome to Metal Art! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General Terms

  1. Agreement to Terms:
    By using our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

  2. Eligibility:
    You must be at least 18 years old or have parental consent to use our services.

2. Orders and Payments

  1. Placing an Order:

    • All orders must be placed through our website or via the contact details provided.
    • By placing an order, you confirm that all details provided (e.g., address, contact) are accurate.

  2. Payment:

    • Payments must be made in full at the time of order confirmation.
    • We accept online bank transfers, UPI, or debit cards.

  3. Order Confirmation:

    • Orders are confirmed only after we receive payment and send a confirmation email or message.
    • In case of payment failure or disputes, orders may be delayed or canceled.

  4. Pricing:

    • Prices listed on the website are subject to change without prior notice.
    • Taxes, shipping fees, or other charges will be mentioned during checkout.

3. Delivery and Shipping

  1. Delivery Timeline:

    • Standard delivery time is 8-10 business days after order confirmation.
    • Delivery times may vary based on location or unforeseen circumstances.

  2. Shipping Policy:

    • We ensure safe packaging and reliable shipping methods.
    • Shipping charges, if applicable, will be clearly stated during checkout.

  3. Delivery Issues:

    • If delivery is delayed due to factors beyond our control, we will notify you.
    • Customers are responsible for providing accurate delivery details to avoid delays.

4. Return and Exchange Policy

  1. Eligibility for Return/Exchange:

    • Returns or exchanges are accepted only in cases of manufacturing defects or damages caused by us.
    • Products must be returned in their original condition within 1 days of delivery.

  2. Conditions:

    • No returns or exchanges for issues caused due to incorrect handling, misuse, or external damages after delivery.
    • Customers must notify us of issues within 3 hours/days of receiving the product.

  3. Refund Policy:

    • Refunds (if applicable) will be processed within [time frame] after verifying the issue.
    • Refunds will be issued via the original payment method.

5. Intellectual Property

  1. All designs, images, and content on our website are the intellectual property of Metal Art.
  2. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

6. Limitation of Liability

  1. Metal Art is not responsible for:

    • Damages caused due to improper handling of products after delivery.
    • Delays or disruptions caused by third-party service providers (e.g., shipping companies).

  2. In no event shall our liability exceed the amount paid by you for the product or service.

7. User Responsibilities

  1. Users must not use our website for unlawful purposes.
  2. Any misuse of our website, including attempts to hack or disrupt services, will lead to legal action.

8. Modifications to Terms

  1. Metal Art reserves the right to update or modify these terms at any time without prior notice.
  2. Continued use of our services after changes are posted constitutes your acceptance of the new terms.

9. Governing Law and Disputes

  1. These Terms and Conditions are governed by the laws of India.
  2. Any disputes arising out of these terms will be subject to the jurisdiction of the courts in Delhi.

10. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Metal Art. We look forward to serving you!

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